Customer Service

Need help? Look through our resources below for help with common topics, or contact us for an answer to a specific question.

Contact us

• Phone, email and mail contact information
• Instructions for joining a WebEx Meeting with your advisor: Step-by-step instructions for how to join and launch a WebEx virtual meeting.
• Instructions for joining a Microsoft Teams Meeting with your advisor: Step-by-step instructions for how to join and launch a Teams virtual meeting.

Account service forms

• Forms for investment accounts, auto and home insurance, and banking and lending
• Client agreements and product disclosures
• Ameriprise Bank, FSB information & disclosures

Frequently asked questions

• The secure site on ameriprise.com FAQ
• Ameriprise app FAQ
• Mobile deposit FAQ
• Ameriprise ® Visa Signature ® credit card program FAQ
• Ameriprise financial statements FAQ
• Estate settlement FAQ
• Escheatment FAQ
• Beneficiary designation FAQ
• Ameriprise ONE ® Financial Account FAQ
• Required minimum distribution FAQ
• Quicken FAQ
• Ameriprise ® Bank Savings Account FAQs

Online account access

• User ID and password help
• Register for online access to your accounts
• Technical support

Privacy and security

• Privacy and security center
• Client relationship guide
• Resources for senior citizens and vulnerable adults
• Client verification and voice recognition

Authorized persons data request

Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value.

Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser.

Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC.